FAQ

Frequently Asked Questions – Electricians Liverpool

Below you will find a selection of frequently asked questions (FAQ’s) which we hope you will find useful

We aim to provide a professional service from initial job enquiry through to succesful job completion

What area’s do you cover?

We cover Liverpool and surrounding area’s

Are you available 24 Hours?

Yes you can reach us 24 hours 7 days a week on 0151 526 9998

Do you do small jobs?

Orrell Electrics do all types of jobs from a simple light switch replacemnt to complete rewires

Are you approved electricians?

We are NICEIC approved electrical contractors and are classed as ‘competent’ and can self certify and notify our work

How long has your company been in business?

We were established in 2008 and have been serving Liverpool since

Are you insured?

Yes we have public liability insurance up to £2.000.0000

Is your work guaranteed?

As an NICEIC approved contractor we operate under the NICEIC platinum promise with a code of practice and our 12 month guarantee scheme

How do I pay my invoice?

You can pay your invoice in a number of ways including BACS, credit card, cash and PayPal

Where are you based?

We are based in Aintree, Liverpool we are close to motorway links and main routes across Liverpool

Can I leave feedback on your service?

Yes we have a Google Business Page here

Do you have any feedback online?

We have over 100 five star reviews on our Google Business Page here

When will I recieve my documentation?

We issue certification for electrical installation condition reports, electrical installation certificates, minor works certificates, danger notificaitons, emergency lighting certificates and fire alarm certificates

We do not issue any certification until you have cleared your invoice, unfortunately we had several instances of customers recieving their paperwork and not paying their invoices so we have unfortunately had to introduce this policy

How quickly can an electrician be at my premises?

We aim to be you in under 60 minutes on an emergency call out when dealing with electrical faults

Will I have to wait in all day for an electrician?

If you have a pre-booked slot we will call you 30 minutes before we are due to attend so you can get on with your day

What type of work do you do?

Domestic electrical work, commercial electrical work, industrial electrical work, 24 hour emergency electricians all aspects of electrical work

Do you offer free estimates and quotes?

Yes you can reach us on our contact page or call us directly on 0151 526 9998 to book an electrician